Privacy Policy — PixelBoost IT

1. Information We Collect

We collect information to provide and improve our services. Types of information we collect include:

a. Personal information you provide directly

• Name, email address, phone number
• Business name, website URL, Pinterest account URL
• Payment information (processed via third-party processors; we do not store full card data)
• Messages and form entries submitted via contact, booking, or application forms
• Any other information you choose to provide (e.g., marketing preferences)

b. Information collected automatically

• IP address, browser type, device type, operating system
• Pages visited, time on site, referring/exit pages, click behavior (analytics)
• Cookies and similar tracking technologies (see Cookies & Tracking section)

c. Information from third parties

Analytics providers (Google Analytics), social platforms (Pinterest), scheduling tools (Calendly, Tailwind), and payment processors (Stripe, PayPal) may provide information when you interact with them through our Website.

2. How We Use Your Information

We use collected information to:

• Provide, operate, and maintain our Website and services
• Respond to inquiries and manage client communications and bookings
• Create, deliver, and optimize Pinterest strategies (pin design, scheduling, reporting)
• Process payments and send invoices
• Send administrative information (order confirmations, updates)
• Send marketing materials (when you opt in)
• Perform analytics and improve our Website and services
• Comply with legal obligations

3. Legal Bases for Processing (where applicable)

If you are located in the EU/EEA, we rely on one or more of the following legal grounds to process your personal data:

• Performance of a contract with you
• Your consent (e.g., for marketing cookies)
• Legitimate interests (e.g., to improve services and prevent fraud)
• Compliance with legal obligations

4. Cookies & Tracking Technologies

We use cookies and similar technologies to operate the Website and deliver relevant features:

• Essential cookies: required to run the site
• Analytics cookies: (e.g., Google Analytics) to understand site usage
• Advertising & targeting cookies: used for remarketing and ad performance

You may control cookie preferences via your browser settings and/or our cookie banner (if enabled). Disabling non-essential cookies may affect parts of the Website.

5. Third-Party Services & Data Sharing

We may share your information with:

• Service providers who perform services on our behalf (payment processors, hosting, email platforms, analytics, scheduling)
• Advertising partners for retargeting and analytics (Pinterest, Google, Meta)
• Legal & regulatory authorities when required by law
• Third parties in the event of a business transfer (merger, sale, asset transfer)

We require third-party processors to protect personal data and use it only as necessary for their services.

6. Payments & Billing

We do not store full credit card numbers on our servers. Payments are handled by trusted third-party processors (e.g., Stripe, PayPal). For payment-related queries, contact us at the address below.

7. Marketing Communications

If you opt in, we may send promotional emails. You can unsubscribe at any time via the link in the email or by contacting us. Transactional messages (invoices, service updates) may still be sent even if you opt out of marketing.

8. Data Retention

We retain personal data as long as necessary to:

• Provide services and fulfill contractual obligations
• Comply with legal requirements and resolve disputes
• Maintain records for legitimate business purposes

If you request deletion, we will remove personal information unless retention is required by law or legitimate business reasons.

9. Your Rights (Residents of Certain Jurisdictions)

Depending on your location, you may have rights including:

• Access to your personal data
• Correction of inaccurate information
• Deletion (subject to legal exceptions)
• Data portability
• Restriction or objection to certain processing
• Withdraw consent where applicable

To exercise your rights, contact us. We may need to verify your identity before fulfilling requests.

California residents (CCPA/CPRA): you have rights to request disclosure, access, deletion, and to opt out of sale (if applicable).

10. Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no internet transmission or storage is completely secure — we cannot guarantee absolute security. In the event of a data breach affecting personal data, we will notify affected individuals and regulators as required by law.

11. International Transfers

Our servers and third-party providers may be located outside your country. When transferring data internationally, we take steps to ensure adequate protection (e.g., standard contractual clauses or other lawful transfer mechanisms).

12. Children’s Privacy

Our Website is not intended for children under 16 (or the age applicable in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided data, contact us and we will take steps to delete it.

13. Links to Other Websites

Our Website may link to third-party sites. We are not responsible for their privacy practices. Please review their privacy policies before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in law, technology, or our services. If we make material changes, we will update the Effective date and, where appropriate, notify users. Continued use of the Website after such changes indicates acceptance.

15. Contact Us

If you have questions or wish to exercise your rights, contact us:

16. Additional Disclosures — Pinterest Marketing

For Pinterest-specific services:

• We may access and analyze your Pinterest account and content (with permission) to optimize performance — this can include reading boards, pins, analytics, and posting on your behalf if authorized.
• We may use third-party tools (Tailwind, Canva Pro). Each has its own privacy policy and terms.
• If you provide login credentials for Pinterest or Tailwind, consider secure password-sharing methods and change passwords when engagement ends. We handle credentials confidentially and only use them to provide agreed services.